Reduce Time and Effort
"I would just like to reiterate how much I appreciate the OUTSTANDING customer service you provide. I emailed you last night at 7:04pm and you were on it immediately! There aren't enough accolades to express my deep appreciation for your spot on resolution to my support needs. All of you on the support team are best customer service driven staff I've had the pleasure to work with!"
SugarCRM and Sales Commission
With the advent of CRM systems, companies are attempting to automate the sales process and customer interactions. More and more sales people access CRM systems to get their job done. But there have been challenges in CRM adoption as sales people resist the solutions. If salespeople have to access the CRM system to get access to their commission statements, they are more likely to use the CRM system for its intended purpose. If a salesperson knows they can help get paid accurately, they will make sure to keep the systems accurate and thus help keep the system up to date.
A commission solution that can accurately establish and calculate commissions and can seamlessly provide the commission statements for viewing by sales people can be a great advantage to firms. In addition to reducing commission errors, reducing time taken to administer, and increasing sales people productivity, the solution can increase SugarCRM adoptions.