ServiceTitan, supplies RESTful services, a pool of API calls for building applications and integrating with ServiceTitan objects. This set of APIs allows you to create and retrieve data from Customers, Projects, Jobs, Materials, Bookings, Services, Payments, Technicians, Vendors, Location, Invoices raised, Purchase orders, and other objects. The platform also ensures that the third-party product is properly authenticated prior to getting access to the ServiceTitan data. All access to ServiceTitan is through the API requests.
QCommission utilizes a technology called QXchange to integrate to other applications including ServiceTitan. Specific data access plug-ins (DAP) for different systems can be added to QXchange to integrate with various data sources. A special DAP for ServiceTitan allows QCommission to exchange data with ServiceTitan.
QCommission is a fully web-based SaaS application with the ability to be implemented as a public or private cloud application.
The QXchange layer loads data from ServiceTitan to QCommission. Any data table in ServiceTitan can be used to extract and load data.
Customers: This object shows the customer information of the company.
Jobs: This object allows businesses to design, track and pay sales commission plans.
Employees: This object provides employee personal information, employment verification letter requests, onboarding tasks for new employees, and offboarding tasks for employees leaving the company.
Invoices: This object generates a invoice number for this transaction on save of the record.
Services: This object holds the services provided to the customer, job, material, etc.
Payments: customer uses their online invoice to pay you securely through the payment service.
Purchase Orders: This object is an official document that a buyer issues to a seller, indicating relevant information about what they want to buy, the quantity, the price agreed for that particular product or service.
Vendors: This object show the vendor information of the company.
Projects: This Projects shows all the information for projects such as address, customer, location, job information, estimates, payments, etc.
Technicians: This object shows the information related to a technician such as name, email, phone number, etc.
Locations: This object holds the location data such as customer name, email, etc. and the location address information.
QCommission does a tremendous job, understanding the intricacies of the ServiceTitan as well as the complications inherent in the data integration process. With this ability it integrates the two systems in such a manner that the complexity to the customer is reduced to a minimal level.