Industry Classic Design

Classic Design Floor to Ceiling, a locally owned and operated corporation, and a member of the national Floor to Ceiling Franchise is a beautiful one-stop destination featuring professional kitchen and bath design services, products and licensed installations for new and remodeled kitchens, baths, floors, and custom interiors. With almost two decades of flooring and window covering experience in this location, the owners of Classic Design Floor to Ceiling now bring Lodi, California and surrounding communities a full-service interior design showroom.

Classic Design Floor to Ceiling was looking for an automated solution that can handle their complex commission needs when its CEO, Tiffany Gomes, attended a free QCommission webinar. She was impressed with the features of QCommission and thought it could be the solution they were looking for. Soon after the webinar, Tiffany engaged the QCommission sales team to get started with implementation.

Their sales commission structures were fairly complex. The sales commission calculation was based on the profitability of a job. The commission rate varied based on Gross Margin Percentage and the sales commission agreements included a draw payment.

The QCommission team worked with Tiffany to configure and test the sales commission plans. QCommission was set up to integrate with QuickBooks to bring income from invoices and cost from a variety of sources including Vendor Bills, Inventory Items, Vendor Credit, Credit Memo, Checks etc. The team started implementing job profitability based commission plans when they realized that it needs to be enhanced to handle any late bills or other expense received after the job is completed. They modified the configuration to self correct the commissions based on income or expenses received and all this was done within the original implementation estimate. QCommission generated detailed and accurate commission statements that listed out income, expense and job profitability accurately.

According to Tiffany, "The QCommission implementation team understood the challenges of profitability based sales commission plans and they worked professionally to roll out a complete and accurate solution to handle my commission needs".

Testing of the plans revealed some exceptions which were quickly resolved. Training was accomplished over a couple of sessions and after running two periods in parallel with the current process, Classic Design went live successfully with QCommission.

Commissions are now calculated quickly and accurately with no manual interventions. It saves a huge amount of time and reduced data entry errors to zero. The commission calculation process is very streamlined and all the sales staff are happy with their accurate commission statements.

"The QCommission implementation team understood the challenges of job profitability based sales commission plans. The team worked closely with me and was always very eager to ensure that I had the best experience during the implementation and while using the software. I am highly satisfied with the solution and would happily recommend it to any company paying commission based on job profitability."