Services Overview

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Services Industry

Sales Commission can be a flashpoint in disputes between service firms and their sales agents. Litigation related to these disputes can result in monetary losses and in some cases the distraction of the lawsuit can drive firms to collapse.

QCommission enables you to quickly calculate commission, draw and bonuses, verify results and distribute this information to your sales people, sales managers and external agents. Present the commission information in such a way that your sales people clearly understand what they are being paid and why they are being paid at a very detailed level. Excel and manual calculations can introduce a lot of errors into your calculations and cause your sales people to lose trust in you. QCommission can help avoid that by calculating all commissions systematically and reliably.

Overview

The Service industry is mainly involved in providing services to the population and other industries. This is primarily a services business, serving small to large businesses. These includes insurance banking and finance, transportation, communications, retailing, wholesaling etc.

 


 

 Features

  • Pay any type of employee
  • Pay sales people as well as managers
  • Pay external agents
  • Pay incentive at a transaction level
  • Pay incentives after grouping transactions for a period
  • Pay commission by product
  • Pay commission by customer
  • Pay commission by type of sales
  • Pay commission on Events like Invoiced vs Paid transactions
  • Pay commission by Payee Job Category
  • Split credits across multiple individuals

 


 

Sample Plan

 

 


 

Customer Testimonials

 

"QCommission has decreased the time it takes me to compute payroll for all my independent contractors".

Brian Renneisen - CFO - PBS Global

 

"The Qcommission team was very professional in the planning and implementation of our program. They scheduled the kick-off meetings to ascertain exactly what our goals were, and then, as we progressed, they worked with us to bring the program exactly to our standards. There was always someone available whenever we had questions or just needed to verify we were doing procedures correctly."

Cheryl Brookis, A/R Administrator, The Lake Doctors, Inc.

 

 


 

Case Studies

QCommission Helps PBS Global Inc. Solve Sales Commission Problems

PBS Global Inc. is a leading business sale intermediary based in South Eastern USA. Located in Melbourne, Florida, PBS has seen stunning growth in the last few years.

Brian Renneisen, CFO of PBS Global, had been looking for a long time to get a good solution to calculate his sales commissions. Brian had to pay commissions for about 40 people on a weekly basis. Commission plans differed between various sales people. In addition, he had to pay overrides to his sales managers. Trying to do this using Excel and paper was just a very difficult task.

He had been looking for an automated solution for his problem for quite a while and had found no viable software product. When he found out that CellarStone had released QCommission, a flexible software for calculating and paying commissions for companies his size, he was intrigued. He jumped at the chance to be an early adopter of the product.

Almost two years later, Brian has this to say about QCommission:

"It has decreased the time it takes me to compute payroll for all my employees. It creates a simple to use "emailable" report that I can send to them directly to tell them what they are getting paid for. There have been bugs like any new software, but overall, it has helped me tremendously in the time taken to compute what to pay for my reps.

On-going support has been excellent. The staff is always willing to help overcome a problem that you encounter or entertain ideas to make their software better for future versions. They have been available for discussions at all times.

They even follow up frequently to check how I am doing and whether they can help. They have provided upgrades to the software and helped me through any difficulties I have run into.

I would recommend QCommission to any firm that has to track multiple levels of commissions for managers and employees."

Brian Renneisen, CFO, PBS Global

 

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QCommission Helps the Lake Doctors, Inc. Treat Sales Commission Headaches!

The Lake DoctorsThe Lake Doctors, Inc. is a 35-year-old full service aquatic management firm devoted to providing a variety of services for lakes, ponds, and other bodies of water. Their services include weed and algae control, fountaints, aeration systems, fish stocking, mosquito control, water testing, beneficial aquatic plants, mitigation services, and water clarification. With its nine (9) locations, Lake Doctors has developed into one of the largest water management companies in the USA.

The Lake Doctors was looking for an automated sales commission software that would integrate with Quickbooks to pay commission on fully paid invoices. Sales commission rates were based on different customer parameters. In addition, there is a provision for managers to receive an override commission based on the sales of their associates.

Cheryl Brooks, A/R Administrator of The Lake Doctors, researched the market for a suitable software and decided to go with QCommission. The QCommission implementation team started the implementation process by conducting an in-depth discovery meeting. The team then configured necessary sales compensation plans to automate all aspects of the commission process. QCommission was set up to integrate with QuickBooks to bring fully paid invoices, customers, and any associated custom fields into the sales compensation plan. The team configured plans and validated the output for a pay period to ensure that QCommission was calculating commissions accurately. The team then trained Cheryl on how to effectively use the software to ensure a quick ROI.

This is what Cheryl had to say: "The QCommission team did an excellent job at handling our needs for a new sales commission program. They took the time to review our initial needs for the program and then worked with us until we resolved all the "if this, then that" issues we were working with. The program uploads to Quickbooks and automatically does the calculations. You are then able to do adjustments, if necessary, and export very professional reports and e-mail them. We are extremely pleased with the QCommission team and highly recommend them."

 

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QCommission Helps Davisson Golf Grow with Automated Sales Commission Software

Davisson Golf Logo 2Davisson Golf, Inc. (DGI) was established in 1991 to service the golf course and landscape management industries in the Mid-Atlantic region. ISOLITE porous ceramics, a soil amendment from Japan, was DGI's first product. Soon after, many other products were added to the mix to diversify the product line. The product mix has evlovled over the years based on input from customers, vendors, and with new developments in technology. DGI's agronomic advisors have over 150 years of collective turf grass management experience. Product Performance, Quality, and Service are the key components to DGI's success. DGI's focus is working with products that no only work agronomically, but work economically as well.

Davisson Golf was in search of a sales commission management software that could integrate with QuickBooks. They needed commissions to be calculated on gross profit for paid invoices with data coming from QuickBooks Premier. Davisson Golf also wanted fairly complex reports that showed the YTD (year to date) totals for sales, costs, gross profit, commission payable, and paid vs. unpaid invoice amounts. Davisson Golf also requested a custom report for the purpose of internal validation. The report created displayes payee-specific sales amounts, costs of goods sold, gross profit, payout adjustments, commission paid to date, unpaid commission, and total commissions. Davisson Golf also needed to track Sales Rep draw/advance information.

Kim Walker, Office Manager at Davisson Golf, Inc., researched the market in 2008 for a suitable software and selected QCommission. The QCommission implementation team delivered an integrated sales commission management solution that communicated with QuickBooks Premier. Davisson Golf then asked the QCommission team to organize some additional training for the Accounting Manager, Carlo Cardenas. QCommission provided effective transition training and helped Carlo to process the commissions for a couple of periods. Once the training was completed, Carlo was able to use the software efficiently and independently.

As a company that has been using QCommission for over seven years, Carlo Cardenas, Davisson Golf Accounting Manager, noted that QCommission "saves us a ton of time". He further noted, "Before QCommission, we were calculating commissions by hand. This [QCommission] automates the process and makes everything really simple and straightforward. For the price, it's been a great decision for our company and I would definitely recommend it to other businesses. The support has alwasy been fantastic as well."

The bottom line according to Carlo Cardenas, "Super effective. Does everything it's supposed to. Great support and service. Detailed report options."

 

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Global Safety Network Ensures They Pay People Properly with the Help of QCommission

Global Safety NetworkGlobal Safety Network is a “national provider of risk management solutions.” Their company provides employers with work place solutions to promote ease of hiring, employee retention, compliance and confidence. Global Safety Network’s commitment to customer satisfaction makes them one of the leading providers of employment screening services in the country.

Aside from the wide array of management solutions they provide, Global Safety Network also has hundreds of discounted products that one can purchase to further ensure a safe and drug-free workplace.

Global Safety Network has different commission plans for multiple payees. They pay commissions for their internal sales reps, independent sales reps, and alliance partners. For them, paying commissions is also based on different products, calculating different commission rates based on date.

Manually doing all of the above took a lot of time and effort, not to mention the entire process was prone to errors – which could cost a lot of money if not corrected promptly.

After Global Safety Network submitted a Demo Inquiry for QCommission, the QCommission team met with Karyn Skyberg, a Senior Analyst at the company, and discussed everything that needed to be considered in the development of a custom solution. The QCommission team exerted all their effort to ensure that the sales compensation plans and the entire customization were setup properly and to Global Safety Network’s satisfaction.

Since Global Safety Network switched to QCommission, the countless hours of manual sales commission computations have been drastically reduced to an average of 8 hours per month.

With Global Safety Network’s inevitable growth in the near future, they are expecting an increased number of payees and are looking forward to continuously working with QCommission to help them manage their sales commissions calculations for them.

Global Safety Network has been with QCommission for over a year.

Quote

"Our company is faced with a number of different commission plans for multiple payees. We faced some challenges that, we have to admit, had us slightly concerned. A discussion with our QCommission Representative had everyone stepping up to identify problems to help us resolve our issues quickly and to our complete satisfaction. We could easily see how important 100% customer satisfaction is for everyone on the QCommission team. They are very knowledgeable and helpful and we appreciate every effort they put in for us to make our transition to QCommission a success. A special thank you to Vijay, Siva, Chandru, and everyone else on the QCommission team. We appreciate all of your help and look forward to working with you in the future as our business continues to grow."

- Karyn Skyberg, Senior Analyst, Global Safety Network

 

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Dutch Cheese Makers Selects QCommission for their Sales Commission

For centuries cheese makers of the Netherlands have been recognized for their commitment to quality, purity, texture and taste. At Dutch Cheese Makers, Corp., every cheese offered is a direct result of this enduring commitment. However, being true to the past does not preclude them from forward-thinking, modern means, and addressing the fact that today’s consumers expect more. Their state-of-the-art production facilities are designed to not only meet today’s cheese lovers’ expectations, but to exceed them in every possible way. In quality, taste and experience.

At Dutch Cheese Makers, Corp., they’ve taken the wisdom of over 20 generations, the fine art of crafting masterful variations in flavor and texture, and the efficiencies of modern day manufacturing to bring Dutch cheese making to a whole new level. And beyond.

Prior to QCommission Dutch Cheese Makers was calculating commissions in Excel, however, it was time consuming and not very accurate.  Their compensation plan includes variable rates based on payments received.  They pay a percentage on weight sold on certain items and a percentage on dollars for other items.  Some promotional pricing and returns/credits needed to be considered in the commission calculation too.  The credits needed to be deducted at the time of issue, but did not pay on sales until the payments were received.  Dutch Cheese Makers also needed a detail commission statement to provide to their payees to view each transaction they were paid on for the month. 

QCommission implementation team started the project by doing a discovery meeting with the Dutch Cheese Makers Controller and configured all the necessary sales compensation plans into QCommission to fully automate the commission process.  Because Dutch Cheese Makers uses QuickBooks for invoicing, integrating the data was quick and easy.  The project completed within the estimated budget cost, with accurate calculations and reporting. 

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“The people that I have dealt with were extremely responsive and very tuned in to my needs and worked in a clear and concise way to teach me (very easy by the way). It is very clear that QCommission values me as a client and is interested in making my experience as pain free as possible. Ultimately there was nothing that I asked them for that they couldn't do and happily. Stephanie was a delight to work with.”

– Adriane Schwartz, Controller, Dutch Cheese Makers