Media Industry

Overview

The Media industry is primarily involved in the production, dissemination and consumption of information and content. The Media industry consists of all different sizes of businesses. Media is a fairly general term and can include such industries as Television, Radio, Magazine and Newspaper publications, online publishing and websites. The Media industry plays a very prominent role in our society and economy.

The publishing business within the industry typically has two major revenue streams, subscription fees of consumers and users and advertising revenue from the selling of space or time on their publishing vehicles. They may also get additional revenue from licensing content.

QCommission enables you to quickly calculate commission, draw, and bonuses, verify results and distribute this information to your internal and external Sales Reps, Sales Managers and Business Managers. QCommission provides the ability to calculate commissions and other incentives based on order, invoices and payments. Commissions can be calculated differently for New vs. Renewal sales. Cross-sell and Up sell sales commissions can also be calculated, including commission splits. Present the commission information in such a way that your personnel clearly understand what they are being paid and why they are being paid at a very detailed level. Excel and manual calculations can introduce a lot of errors into your calculations and cause your agents to lose trust in the company. QCommission can help avoid that by calculating all commissions systematically and reliably.
 
Features
  • Pay employees, managers and external staff
  • Track sales at rep level but pay commissions to agencies.
  • Pay on varying schedules
  • Pay for New and Renewal business
  • Pay on Orders, Invoicing or receipt of payments
  • Pay split commissions on cross-sell opportunities
  • Pay on Revenue or Gross profit
  • Assign customers to sales reps
  • Split credits across multiple individuals
  • Pay Draws and Guarantees

Case Study

Touring Publications LLC

Touring Publications chooses QCommission for their Salesforce.com Integration.

Touring Publications LLC is a media company located in Sevierville, Tennessee, serving 7 eastern states. Touring is a subsidiary of Jones Media. Touring published multiple publications including Best Read Media and OIG.

Touring Publications had very complex commission plans. Advertising contracts are signed with customers and billed monthly. Commissions are paid to the responsible sales rep for the contract duration on a recurring basis. Commission rates normally vary by state and sales rep. Certain customers can have different override commission rates. Commissions were paid on OIG products that are calculated bi-weekly when a payment is received. All calculations were done in Excel. Different Excel files were used to calculate that sometimes led to incorrect results.

The customer contracts and billings were setup in Salesforce.com. Sales reps were associated with the contracts. Integration was required with the customers, contracts and payments to be able to pay commissions in an automated manner.

Lori Strosser and Nathanael Smith did some research and found QCommission as a possible solution that could automate their commission calculation as well as integrate with Salesforce.com. After a thorough evaluation including a demo of the product they decided to implement the software.

The QCommission implementation team worked with Lori and Nathanael in gathering all requirements and finishing the project in a reasonable amount of time. "In Salesforce.com, each account is assigned a sales rep and a service rep with their percentages and when the account receives payment, we had to manually calculate commissions for the respective reps, this was very difficult with our manual processes but after implementing QCommission it is automatically calculated with just a few clicks of a button", Nathanael said.

“The commission statement is very clear and shows detailed information of each payment by state and account number with 100% accuracy. We love the software,” Lori and Nathanael said.

"In Salesforce.com, each account is assigned a sales rep and a service rep with their percentages and when the account receives payment, we had to manually calculate commissions for the respective reps, this was very difficult with manual processes but after implementing QCommission it is automatically calculated with just a few clicks of a button”, Nathanael said.

- Nathanael

Center Stage

Center Stage Entertainment is a premier full-service entertainment agency that provides bands and DJs for weddings and corporate events. Their executive headquarters is in Lindenwold, NJ and a second location near Atlantic City allows them to offer two convenient locations, serving both private clients and corporations up and down the east coast.

Center Stage was using Microsoft Small Business manager software for their accounting and decided to switch to QuickBooks for their commissions calculation. They had complicated commission plans with gross profit based commissions. Their cost estimates were varied, sometimes the invoices were prepaid and they also had to split the commissions with more than 1 sales person. They were not able to effectively handle all these calculations with their manual method of using Excel.

Center Stage wanted to calculate and pay commissions every week from QuickBooks estimates when the corresponding Invoice gets paid. Commissions have to be calculated from Gross profit on estimates with a flat commission rate. Occasionally there are splits between 2 agents or manager and it needs to be accommodated in the system.

Frank Catrambone, President of Center Stage, researched the marketplace and decided to pick QCommission because it could handle what they required, including the tight integration with QuickBooks using its SDK tool kit.

"We have been using QCommission for more than a year and it has provided tremendous benefits to our company", says Frank.

"Right from the implementation the service is outstanding. Every support call is addressed with 100% satisfaction. The value QCommission provides us exceeds our expectation and we will definitely refer this product to other businesses", adds Frank.

Frank Catrambone
President - Center Stage Entertainment
Media Industry