Staffing Industry Overview

QCommission enables you to quickly calculate commission, draw and bonuses, verify results and distribute this information to your account executives, project managers and consultants. Present the commission information in such a way that your staff clearly understands what they are being paid and why they are being paid at a very detailed level. Excel and manual calculations can introduce a lot of errors into your calculations and cause your staff to lose trust in you. QCommission can help avoid that by calculating all commissions systematically and reliably.

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Staffing firms typically provide recruiting services, permanent placements and contract placements. Sales revenues are typically, placement fees, retainers and hourly billing for service hours. Sales staff may include recruiters, account executives and managers. Placed consultants may also get paid incentives for performance.

Typical commission plans for these payees may include:

  • Credit sales by customer, territory or by project
  • Pay different rates for different services
  • Pay on profitability of services billed
  • Split commissions between multiple participants
Calculate Accurately with Flexible Rules
QCommission provides a lot of flexibility to set up commission plans that are unique to your company and your payees.
  • Pay Commission by Customer, Type of Service such as Permanent Placement or Contract.
  • Calculate based on Billing Revenue, Billing Hours, Gross Profit, etc.
  • Pay commissions as an hourly rate for Billed Hours.
  • Deduct Pay rate, labor costs and other expenses before paying commissions.
  • Pay different commission rates for Account Executives, Project Managers or Consultants.
  • Pay commissions as a percent of sales, flat amounts.
  • Pay commissions as a tiered rate against quota attainment or thresholds.
  • Track profitability for a full customer project over time, pay advances and commissions based on project phases.
  • Associate Customer and Customer Projects with specific salespeople and pay commissions.
  • Associate Customer Project and Consultant to specific sales people and pay commissions.
  • Calculate multiple incentives and bonuses for a payee per period.
  • Calculate incentives as often as you want.
  • Handle cancellations and adjustments.
  • Handle negative payouts.
  • Split Sales commissions between multiple payees.
  • Pay overrides to sales managers.
  • Rollup credits to multiple levels of the organization.
  • Pay draws or guaranteed payouts.



Import/ Export
QCommission is designed to integrate with QuickBooks®, Salesforce.com, Sage Peachtree MS Dynamics GP, MS Dynamics Axapta and many others. QCommission can also accept Excel, fixed file and delimited format files. QCommission can also process some PDF format files. QCommission can also operate stand-alone.
  • Import data from accounting system including Invoices, Expenses, Payees, Customers and Products.
  • Import from Carrier data from Excel, PDF and fixed or text-delimited files.
  • Restrict Transaction import using a date range.
  • Export Commissions payouts for accounts payable and payroll.
  • Export data to Excel, and fixed or text-delimited file formats.

Reporting
QCommission stores all data entered and all payout calculations.
  • Produce detailed commission statements by payee.
  • Reproduce commission statements for prior periods.
  • Report on split credits and uncredited transactions.
  • Analyze historical transaction and payment information.
  • Email commission statements to payees.
  • View commission statements through the web.

Case Studies

QCommission Streamlines Top Management Recruiting Office

Magee Resource Group (MRG) is an award recruiting/placement firm ranking among the top offices in the Management Recruiting International (MRI) family. Located in Shreveport, Louisiana, MRG continues to set records each year in billings and "cash in" with professional recruiters working with client companies and candidates across the United States and Canada. Only 14 years old, MRG has grown to almost 30 account and project managers with a support staff of an additional six officers and administrative staff.

As part of a planned expansion, newly-hired controller, Shelby Smith, was tasked with examining each accounting, billing and commissioning process with an eye toward streamlining the entire flow of revenue from the receipt of payments (or "cash in") to the payroll/commission checks and P&L statement. MRG had recently converted to QuickBooks® Pro and although Shelby found it easy to clean up the accounting ledgers, the entire process of taking paid invoices and distributing revenue amounts to commission statements was a huge roadblock to significant progress. Each recruiter had a different plan, some with draws, and others with salaries. In addition, MRG also does a significant subcontracting business and each "deal" may involve three or four different recruiters being paid at different rates for each payment received from a particular client.

QCommission's ability to take one paid invoice record and process it to multiple payees incentive plans proved to be a huge timesaver and the key to a solution that had eluded MRG's owners up to that point. The interface with QuickBooks® also meant that invoice payments would be imported correctly each time and not subject to human error.

"No matter how complex our contract and placement billings, it takes only a few seconds to review and edit, if necessary, QCommission's transaction database." Shelby said. "Even last minute payments can be quickly processed, so our recruiters receive their commissions without having to wait for the next payroll cycle."

Because of the tight schedule, Shelby was also pleased with CellarStone's rapid implementation. With only a few days to work with after the Christmas holidays, CellarStone's programmers configured and tested MRG's complete software package. "I've been delighted with the attention we received both before and after our implementation, says Shelby. "I've developed a wonderful relationship with everyone in the company and consider them valuable partners in my task to improve MRG.

Customer Testimonials
"I've been delighted with the attention we received both before and after our implementation, says Shelby. "I've developed a wonderful relationship with everyone in the company and consider them valuable partners in my task to improve MRG.

Klein Hersh Works with QCommission to Strategically Pay Out Sales Commissions

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Customer Profile

Klein Hersh is a recruitment company that specializes in strategic leadership placement. For nearly two decades, they have been known to deliver the best talents in the Life Sciences and Healthcare industries. They are made up of a team of experts that help ensure superior service is provided while they deliver the experts that their customers need.

Their claim to success is their strategic and straightforward approach to delivering the right people to the right companies.

The Problem

Klein Hersh’s sales commission plan is very complex. It requires different sales commission calculations for different people, depending on their roles. It is a tedious and time consuming process when done manually – the process of calculating for sales commissions was a 12-hour (at least) ordeal every pay period for them.

They were tired of the rigorous task of manually calculating their complex sales commissions, so when one of Klein Hersh’s  partners met QCommission at a conference, they decided to give sales commission automation a try.

The Project

The QCommission team worked with them to make sure everything was set up properly for them before the QCommission application was finally deployed. Klein Hersh’s requirements were reviewed in detail and meetings were conducted to make sure all aspects of their sales commission plan were covered.

According to Ms. Klein, “[The team’s] effort has always been 100% committed to resolution.

Klein Hersh has been a QCommission client for nearly 5 years to date.

Customer Testimonials
“I have a very complex commission plan that varies from job to job. QCommission has worked diligently from the initial implementation of my project through changes that have evolved along the way in these years with them. They work smart, are impressive and very committed to customer service. They know that when there is a problem, time is of the essence. I couldn’t be happier with having QCommission as part of my team. It’s helped my life tremendously.” – Fern Klein, COO, Klein Hersh International

Acuity Upgrades to QCommission to Easily Track Their Recruiters’ Sales Commissions

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Customer Profile

Acuity is a trusted medical staffing firm, known for their ability to fill even the most difficult of positions. Their team of medical staffing experts have an average of 5+ years of experience in the industry and continue to undergo rigorous training to ensure they stay on top of the industry’s requirements and trends.

The Problem

Acuity paid their recruiters sales commissions on a bi-weekly basis. Because of their old manual sales commission process, they found it time consuming and difficult to keep track of their tiered commissions. Ensuring the accuracy of splits was also a challenge. As a result, they sporadically missed commissions and weren’t paying their recruiters the amount that was due to them.

This long-standing issue with sales commission processing was affecting their recruiters negatively, and finally they decided that it was time to do something about it.

The Project

Acuity’s McKenzie Stump went online and searched for a sales commission software that would end their sales commission problems. They found QCommission and submitted a Demo Request so that they could determine if it was indeed what they were looking for.

After the demo, they decided that QCommission was the answer to their sales commission woes, and so the project began.

The QCommission team got to work and made sure to build into QCommission all the bells and whistles that were needed to host Acuity’s unique sales commission structure. Some of Acuity’s sales compensation specifications were as follows:

          -  Process commissions on gross profit

         -   Payees were assigned at line level in invoices

         -   Commissions are tier-based

         -   Commissions are supposed to be split between recruiters

          -  Commissions must be processed based on guarantee date

Acuity has been a satisfied QCommission customer for 6 months now, and keeping track of their recruiters’ sales commissions has never been easier for them. McKenzie Stump has this to say, “QCommission is one of the best decisions we have made for keeping track of our recruiters’ commissions”.

Customer Testimonials
“Customer Service is excellent. The developers are easy to work with, and available to help when needed very quickly. We have a very unique commission structure, and they were able to accommodate us with no issues. I would recommend QCommission to any company having issues keeping track of their reps’ commission.”

Spencer Thomas Group Simplifies Their Commission Process with QCommission

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Customer Profile

Spencer Thomas is a “Professional Services firm that delivers comprehensive business solutions world-wide. Whether it’s a Business Process Transformation, Organizational Change Management, Enterprise Applications, IT Strategy, or Program and Project Management services, STG applies the right subject matter expertise to address your business needs.”

The Challenge

Like many companies, Spencer Thomas Group had sales commissions to contend with every pay period. All their commissions were calculated manually through a spreadsheet, and it ate up a lot of precious time. It took them 2-3 days to process the monthly commissions, and 3-4 days for the quarterly commissions. Those hours could’ve been easily used for more productive tasks.

The Solution

Deciding to take matters into her own hands, Stefanie Santella, STG’s Payroll Manager, took to the internet and did some research on tools and applications that could help solve their sales commission dilemma. Stefanie found QCommission and after a needs analysis and a demo, they decided to go with QCommission’s services.

Because it’s never a one-size fits all solution for sales commissions, QCommission is personalized for each customer. The on-boarding process can often be tough – and in this case, the QCommission team had a hard time with STG’s data – but, the QCommission team is committed to making sure that the application will run smoothly for the customer. And now, STG is able to process their commissions within a few minutes every pay period.

According to Stefanie, “The set-up team was very thorough. We discussed in length how we wanted our commissions to be set up. When all work was done, they worked with me to get it implemented and working properly. A few issues arose as we were implementing, but they were very patient and cooperative in fixing all the issues and in making adjustments for us.”

Customer Testimonials
“I like the ease of the Qcommission software in how it works. My QC team is a group of very knowledgeable and hard-working men. I enjoyed working with them in getting us set up and running.”

Embedded Resource Group

Embedded Resource Group is an engineering contract, consulting and full time placement corporation headquartered in San Jose, California, the heart of the Silicon Valley. They provide high level niche specific engineering professionals with expertise in software development and hardware design to augment their customers' product development initiatives.

As a newly formed corporation, ERG was faced with the challenges of fast growth as the engineering market place improved throughout the first few quarters of 2005. Tim Penick, Founder and President, encountered the task of converting the existing manual process of calculating payroll/commission payouts to a more streamlined approach. The decision was made to automate the process to not only save time but to also provide a more professional and accurate accounting procedure for gross margin profit and employee commission payouts. He was pleased to find that there was a great solution in QCommission. With the already existing client data within Quickbooks Pro the process of converting to the QCommission system was seamless and painless.

Cellarstone’s staff was able to easily convert the existing complex commission program comprised of some fairly difficult formulas into there software program and map each payout transaction to the appropriate sales person and recruiter with great accuracy.

The implementation was quick and the program was ready for use within a few weeks with minimal effort by ERG. The support staff at Cellarstone was friendly, helpful and always available for addition questions and training.

ERG would definitely recommend Cellarstone to any prospective client in need of a commission payout solution

Customer Testimonials
"Cellarstone’s staff was able to easily convert the existing complex commission program comprised of some fairly difficult formulas into there software program and map each payout transaction to the appropriate sales person and recruiter with great accuracy."

Direct Staff steps up their commission calculation with QCommission.

Direct Staff serves the North American Engineering & Design community with the most experienced and diverse technical services by integrating a highly qualified technical staff, advanced technologies and robust processes. They are headquartered in Clinton Twp, Michigan.

Direct Staff has a complex commission plan for their sales rep and recruiters.  Commissions are to be calculated monthly from QuickBooks paid invoices for both contract and permanent placements. All of these calculations were done manually using Excel. A lot of time was spent entering the pay and bill rates in Excel from QuickBooks as well as calculating differently for these placements. Sometimes these calculations would result in errors resulting in miscalculated commissions.

Angelo Peruzzi, CEO of the company realized the problem with manual calculations and found QCommission, which can automate the process. After rigorous analysis and a good demo from CellarStone, he decided to implement QCommission. The CellarStone implementation team worked with Angelo and configured all the plans in a few hours and trained him to use the software going forward. "Both contract and permanent placement calculations are entirely different and took us a long time calculate but with QCommission I have results in less than 8 clicks with 100% accurate results", Angelo said.

“The statement and calculation results are available in a timely manner and provide clear statement for my sales reps.  QCommission has saved me a lot of effort and time" says Angelo.

Customer Testimonials
"Both contract and perm placement calculations are entirely different and took us a long time to calculate but with QCommission I have the statements in less than 8 clicks with 100% accurate results."