Technology Industry

Technology Industry

QCommission enables you to quickly calculate commission, draw and bonuses, verify results and distribute this information to your account executives, recruiters, consultants and managers. Present the commission information in such a way that your staff clearly understands what they are being paid and why they are being paid at a very detailed level. Excel and manual calculations can introduce a lot of errors into your calculations and cause your staff to lose trust in you. QCommission can help avoid that by calculating all commissions systematically and reliably.

Calculate Accurately with Flexible Rules
QCommission provides a lot of flexibility to set up commission plans that are unique to your company and your payees.
  • Pay commission by various types of services such as legal, audit, etc.
  • Calculate commissions-based sales revenue or profit.
  • Pay commissions at time of invoicing, at time of payment or when job is complete.
  • Pay commissions on one-time payments or on multiple payments for a payment plan.
  • Pay different commission rates for different services
  • Pay different commission rates by payment plan
  • Pay different commission rates for sales reps
  • Split commission rates between sales reps
  • Pay overrides to managers and principals
  • Deduct service fees prior to calculating commissions
  • Pay referral commissions
  • Pay commissions as a portion of results, flat amounts, tier rate with thresholds, etc.
  • Calculate incentives weekly, bi-weekly, monthly and other Chargeback commissions for cancelled contracts.
  • Handle negative payouts.
  • Pay draws or guaranteed payouts.

Import/ Export
QCommission is designed to integrate with Salesforce.com, Sage Peachtree, Sage Intacct, MS Dynamics GP, MS Dynamics Axapta, QuickBooks, SugarCRM, Xero, NetSuite and many others. QCommission can also accept Excel, fixed file and delimited format files. QCommission can also process some PDF format files. QCommission can also operate stand-alone.
  • Pay for Inside/Outside Sales staff, Managers, Implementers, Consultants
  • Pay commissions on periodic basis starting from weekly
  • Pay commissions on Product SPIFs
  • Get costs for invoices from associated POs or directly from Products/Services
  • Calculate gross margin after deducting costs and expenses
  • Pay commissions on Revenue, Gross margin, Billed hours, etc
  • Pay flat and tiered commissions rates
  • Pay overrides for Managers
  • Pay commissions on Invoice, Receipt of Cash or after completion of a job

Reporting
QCommission stores all data entered and all payout calculations.
  • Produce detailed commission statements by payee. 
  • Reproduce commission statements for prior periods. 
  • Report on split credits and uncredited transactions 
  • Analyze historical transaction and payment information
  • Email commission statements to payees. 
  • View commission statements through the web.

Case Studies

Innovative Computing Systems computes sales commissions using QCommission.

Innovative Computing Systems, Inc. (ICS) has focused on the technology needs of law firms since 1989 with a professional staff utilizing multiple platform certifications to design and implement stable, secure and effective solutions for its clients.

ICS services include the design, planning, deployment, and support of Local and Wide Area Networks, with voice and data integration expertise. Their methodology combines industry best practices and product knowledge. ICS delivers efficiency through technology and is committed to the success of their clients. Their expertise and reputation for successful implementations make them a premier solution provider to the legal industry. 

Normally, it would take the ICS sales commissions team about a week to calculate commissions in Excel. ICS used Channel Online to capture order information. Channel Online then pushes the data into QuickBooks to create invoice and purchase order but the products/items did not match between invoices and purchase orders. This was required to figure out the appropriate cost and the gross profit. Calculating gross profit was the most time consuming work because the cost for hardware items were in the purchase order and the cost for service items was a fixed percentage. In addition, the volume of transactions was a nightmare to handle, with different line items being calculated differently. 

ICS has to calculate commissions for five payees: their Regional Account Managers, Project Managers and VP of Sales. Commissions are paid on a quarterly basis, when invoices are paid by the customers. In addition they also wanted to handle split commissions between multiple payees. Payee was assigned at the invoice level but they needed to split commissions at an individual invoice line level.  Multiple payees needed to be identified at the invoice line level.  The CellarStone implementation team helped them figure out a solution to this problem.

Dana Cisneros, office manager at ICS said …“We did some research and finally decided to select QCommission because this is the only software on earth that can calculate on summary line of QuickBooks invoice with splits and Manager Override. No other software could calculate Gross profit from all Purchase orders for the matching paid invoice.”

QCommission is powerful and flexible sales commission software. It calculates sales people’s compensation accurately and reduces errors related to spreadsheets and manual methods. QCommission allowed the very complex calculations required by ICS to be handled in the system.

“The project was very well executed by the implementation team. Right from the kick off meeting, the implementation team gathered most of the requirements. The software was delivered on time with very good professional training. The implementation team provided excellent service whenever we called them and even guided us in running the first period.” says Dana.

QCommission has provided value to ICS by saving the team’s valuable time, reducing it from 1 week to a couple of hours – and producing accurate and professional looking commission statements with no errors in commission calculation. The software is very easy to administer and manage.

Customer Testimonial
“The new commission statements are very clear to the sales reps with detailed information for each invoice line. The statements are now available in a timely manner. I am very happy that I selected QCommission and will recommend this software to others.” 

Apptis Technology Solutions, LLC - "The biggest benefit from QCommission has been the turn around time to calculate commissions, decreasing the room for error and duplicate payouts; and the ability to provide commission statements to the Account Team."

Getinge Group Streamlines Sales Commission Processes with QCommission

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Customer Profile

GETINGE is a global medical technology company, founded in Sweden in 1904. The firm provides equipment and systems within healthcare and life sciences. GETINGE currently is located in 40 countries, has sales in more than 160 countries, and more than 15,500 employees. Further growth is expected on the horizon.

The company was formerly organized in three business areas: 1) Medical Systems (Maquet), 2) Infection Control (Getinge, division); and 3) Extended Care (ArjoHuntleigh). In 2017, the company announced it would begin to operate under a single combined brand “GETINGE”.

The QCommission project began with Maquet group, whose plans went live 2nd QTR 2017. In 3rd QTR 2017, the Getinge (division) plans began being phased in, with the balance of plans to be completed by 1st QTR 2018, almost doubling the number of payees coming on to QCommission within one year (from 400+ to almost 800 payees.)

The Challenge

Laura Garbarini, Getinge's former Sales Compensation Analyst, provided an invaluable detailed perspective about the extensive scope of sales commission plans they were looking to further automate, move onto a more scalable platform, add audit trails, and eventually workflow.

According to Laura, Getinge has 60+ complex compensation plans, calculated across almost 800 payees. This was being performed in a combination of Microsoft Access and Excel (60+ Plans x 12 Periods …was over 700+ separate Access db and Excel files.)

The complexity made it difficult to consistently track payees, and movement. Payee movement consists of multiple prorates such as new hires additions, guarantee / floor guarantees periods, draw payments, leaves of absence, terminations, etc. On average, Getinge handles almost 300 payee movements annually.

Due to the separation of data, different formatted sales source files, and payee movements, certain components of the compensation plans were very challenging to track (e.g. catch-up bonuses and accelerators.) Auditing processes required two to three employees efforts, which took up an exorbitant amount of time.

The Solution

While their overall payout error rates had been low, much was attributed to the labor-intensive efforts of the compensation team. Leaving them little time to do more proactive tasks, including analysis and planning activities. As well as their current system was not scalable. So, Laura and her team went online to research for a solution. They started with five industry leading software solutions for commission / variable pay systems, which they quickly narrowed down to three after a careful needs analysis.

According to Laura, of the three finalists "We found that QCommission was the most flexible, cost effective solution, and was able to meet all of our requirements, whereas other vendors could not."

Here are some of the requirements QCommission needed to meet: • Credit amount – sales by product, credited on a one to one, or a one to many basis • Splits – guarantee, floor guarantee, terminations, LOA, prorations, and podding (cross matrix crediting relationship of payee to multiple territories “pods” for multiple products.) • Overrides • Draws For 2017, Getinge had 41 compensation plans, and will increase to 64 compensation plans in 2018.

"Due to the nature of sales commissions, there are always tight deadlines, and quarter-ends tend to be the most hectic because it is when we true-up our monthly draw payments. Prior to implementing QCommission, during a non-quarter-end cycle, processing sales commission took approximately three to four days minimum and required three people to audit. During a quarter-end cycle, processing took approximately five to six days minimum and also still required three people to audit. With QCommission fully implemented, processing now takes approximately two to three days minimum and requires one to two people to audit. Even better, now our quarter-end cycles only take approximately four to five days minimum and requires no more than one to two people to audit sales commissions." That’s between a 55% to 65% reduction in time required by the compensation team. Freeing them up for other more proactive tasks and analytics.

When asked about her overall experience during the onboarding process, this is what Laura had to say, "The QCommission team's efforts were above and beyond what we would expect from a vendor. Throughout implementation, the QCommission team was consistent and really took the time to understand and try to improve our complex processes. During go-live, the communication was a little sparse, however upon post-discussion, communication has been excellent going forward."

Getinge has been a satisfied QCommission customer for approximately a year now, and they have explicitly stated their plans to renew again next year.

Customer Testimonials
"Improvements: • Greater consistency when fixing problems across divisions and position types Benefits / Accomplishments: • The software is very simple and the processes are completely streamlined; easy to train if there's a new hire as well as cross-train between employees • Significant time savings due to simple and more efficient audit processes • Additional reporting / audits that were not available before • Cloud-based - runs much faster, especially working remote • One centralized location for all of our needs • Elimination of errors that we weren't aware of / increased accuracy • Incentives are calculated with consistency across position types • Accountability / audit trail • With Gold Support Plan - it's like having multiple consultants for the price of one" 

It’s Never Too Late to Pay Sales Commissions Properly with the Help of QCommission

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Customer Profile

It’s Never 2 Late is a company that delivers dignity through technology by helping older adults realize the full benefits of today’s technology. iN2L (It’s Never 2 Late) helps anyone learn how to use a computer minus the frustration. They have developed a system that allows users to touch their way through the learning process. The same system allows users to progress at their own pace, allowing the whole journey to be a pleasurable one.

Founded in 1999, iN2L’s systems are now installed at more than 2,000 senior living communities across the United States and four countries.

The Problem

iN2L has a rather complex sales commission structure, which they need to face twice a month. Part of their monthly struggle was updating the sales amount as the credit amount from sales orders, extracting payee data from QuickBooks, splitting commissions, calculating commissions based on invoiced event, and calculating commissions for different roles.

The manual process was inefficient and error-prone. Automating their sales commissions was inevitable if they wanted to step forward. iN2L went on a search for a sales commission software that can handle their complex needs. They came across QCommission and requested for a demo, and they haven’t looked back since.

The Project

The QCommission team met with Curt Frisch, iN2L’s Director of IT, and discussed everything that needed to be considered in the development of a custom solution. The QCommission team’s focus was to help Curt’s bi-monthly sales commission task easier to manage. The team made sure to consider the following needs when they built iN2L’s custom solution:

  1. Updating of sales amount as the credit amount from sales orders
  2. Extracting of payee data from Quickbooks
  3. Split commissions
  4. Calculating commissions based on invoiced event
  5. Calculating commissions for different roles

To this day, four years down the road, iN2L is still using QCommission for their sales commission needs.

Customer Testimonials
“We have a very irregular and highly complex sales commissions policy. QCommission developers have been able to understand my issues and develop a custom import script that meets my needs.”

ECT Decides to Automate their Sales Compensation Plan with QCommission

Customer Profile

Environmental Compliance Technologies (ECT, Inc.) started in 1998 headquartered in St. Louis, MO, selling to customers with companies headquartered throughout their Midwest territory. (They have 5 employees and only have selling rights to customers in their territory.)?

The key ingredient to ECT’s astounding growth is their drive to provide responsive customer service. To them, customer satisfaction is a top priority.

The Challenge

Along with ECT’s growth, the need for their sales compensation plan to keep up also became a necessity. They were paying 5 sales reps on a weekly basis based on the invoices paid and straight commission payments received. With QuickBooks Online and Bill.com as their data source, ECT wanted a sales compensation software that could provide a smooth integration for them. Processing sales compensations took up a good handful of hours every week. The major hurdle for them was doing things manually for each payment received.

The Solution

QCommission is known to integrate well with many other software, including QuickBooks. So, after searching online and scheduling a demo, ECT decided that QCommission had what they need.

To their delight, QCommission's on-boarding team was very helpful and provided responsive customer service, which was in line with their own business' principle.

QCommission was able to successfully automate ECT's sales compensation process and was able to reduce their processing time to just a few minutes instead of taking up hours a good number of hours each week.

ECT is currently satisfied with QCommission’s customer service. ECT has implemented for QCommission for 6 months, and their sales reps, management, and accounting team have thus far been very pleased with the QCommission statements and process.

Customer Testimonials
“We, as the managing accounting firm for ECT, Inc., are very pleased with our QCommission experience. We utilize the platinum services and have had no problems with getting our reports in a timely manner. Our clients also LOVE the reports QCommission creates. It is also nice to have one direct contact, ours Yuvarajan, who is awesome.”
 
Technology Industry
Name Recommendation Score Comments
Salvatore C.          10

Although the products does not perform all functions needed,

it is certainly a time saver.

Support has been very good over the past couple of years.

Heather H.

         10

 
Stanley S.          10 Most definitely, I will recommend you to others!
Kristen W.          9  
Taylor H.

 

         -

I would recommend QCommission to others.