Frequently Asked Questions |
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- What is QCommission?
- Who can use QCommission?
- How many payees can QCommission support?
- How many transactions can QCommission support?
- Is QCommission integrated with earlier versions of QuickBooks?
- I am not a QuickBooks user.Can I use QCommission?
- I have the Canadian version of QuickBooks; will QCommission support it?
- Can QCommission run standalone?
- Will QCommission support multi-currency?
- My company has different divisions located at different places; can I use QCommission for calculating their commission also?
- Do I need to login as administrator to access QuickBooks from QCommission?
- I have installed QuickBooks and QCommission in two different PCs connected over LAN; will be able to import data into QCommission?
- Cannot scroll down/ sideways/cannot see the entire screen. What should I do?
- What is First Dollar Calculation?
- What is the industry types that QCommission supports?
- Does the application support VMware?
- What about redundancy?
- Does the application support Windows 2003 Server?
- Can we run the database on a shared database (SQL) server?
- Can we create/enforce password rules (x number of characters, combination of letters/numbers/special characters)?
- Does the application integrate with Active Directory?
- Can I pay commissions to one of my employees and treat it as a 1099 payment?
- How do I decide what commission rate to pay my sales rep?
- My sales reps’ commissions are very seasonal. How do I make sure they have a more predictable income stream?
- Can QCommission calculate commission on gross profit?
- Can QCommission avoid paying commissions on incidental charges such as Shipping?
- Can QCommission split commissions across more then one payee?
- What data is passed between QuickBooks and QCommission?
- Is QCommission hosted or installed like QuickBooks?
- Can QCommission be run on Citrix or Windows Terminal Server?
- Can the imported data in QCommission be edited to add more information?
- Can QCommission handle adjusted or voided invoices?
- Will there be any problem when I upgrade my QuickBooks version?
- Will QCommission fit my size company?
- How do we handle employee contributions towards benefits if a sales person makes no sales in a pay period. Would that be an automatic deduction forwarded to the next payroll cycle? How does QCommission handle it?
- As part of sales commission, a recoverable draw is paid to the sales person. Is the draw amount taxable?
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| 1. What is QCommission? |
| QCommission is a powerful, yet flexible sales commission software. QCommission has tight integration with QuickBooks to bring in sales details and can also work as a stand-alone product in providing solutions. It can also share the data with spreadsheets, delimited and fixed length files. QCommission is specially designed to assist small and medium size companies in calculating sales people's compensation accurately, quickly and professionally. |
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| 2. Who can use QCommission? |
QCommision is an ideal sales commission solution to assist small and medium size companies. The existing sales commission software in the market highly targets the enterprise level organizations with hundreds of sales people. The small and mid-size companies suffer the same pain in paying sales people accurately and in a timely manner, and supporting ongoing plan change. QCommission is specially designed to assist small and mid sized companies in calculating sales people's compensation accurately, quickly and professionally. |
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| 3. How many payees can QCommission support? |
- QCommission supports a maximum of 50 payees for the registered version.
- QCommission Pro supports a maximum of 100 payees for the registered version.
- QCommission Premier supports a maximum of 20,000 payees for the registered version.
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| 4. How many transactions can QCommission support? |
- QCommission supports 120,000 transaction lines per fiscal year.
- QCommission Pro supports 1,200,000 transaction lines per fiscal year.
- QCommission Premier supports 12,000,000 transaction lines per fiscal year.
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| 5. Is QCommission integrated with earlier versions of QuickBooks? |
| For information on list of QuickBooks editions supported by QCommission, please refer our QuickBooks Integration brochure available for download here. |
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| 6. I am not a QuickBooks user.Can I use QCommission? |
| Yes, QCommission can work as a stand-alone product and also share data with spreadsheets, delimited and fixed length files. |
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| 7. I have the Canadian version of QuickBooks; will QCommission support it? |
| Yes, QCommission supports Canadian and UK Editions of QuickBooks along with US Editions of QuickBooks. |
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| 8. Can QCommission run standalone? |
| QCommission can be operated, as a stand-alone product to manage your compensation needs. It can also be operated with spreadsheets, delimited and fixed length files to share the data. It has got tight integration with QuickBooks to bring in the sales details. |
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| 9. Will QCommission support multi-currency? |
| QCommission supports multi-currency. |
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| 10. My company has different divisions located at different places; can I use QCommission for calculating their commission also? |
| Yes, you can use QCommission to calculate commission for payees located at different territories. |
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| 11. Do I need to login as administrator to access QuickBooks from QCommission? |
| Yes, you must login as administrator in QuickBooks in-order to access QuickBooks from QCommission. |
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| 12. I have installed QuickBooks and QCommission in two different PCs connected over LAN; will be able to import data into QCommission? |
| QCommission and QuickBooks are to be installed in the same PC to import data from QuickBooks into QCommission successfully. |
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| 13. Cannot scroll down/ sideways/cannot see the entire screen. What should I do? |
| The Screen resolution needs to be re-set. The resolution should be 1024 x 768. To reset the pixel setting do the following: |
- Right Click on your Desktop, then click/select "Properties"
- Click/select the "Settings" tab
- On the bottom right side of this box under "Screen Area" adjust the slider to 1024x768
- Once the resolution has been reset you will be able to view all of the application
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| 14. What is First Dollar Calculation? |
First Dollar Calculation is used if sales person commission calculation is based on YTD attainment & rises as attainment increases. When the YTD attainment increases, the commission rate to be paid also increases subsequently and it is much higher than what was paid before. If the Attainment exceeds threshold the commission rate also changes , the difference in commission rates (current YTD attainment – Commission rate paid already ) is applied to all the transactions to recalculate the commissions. This type of calculation can be applied only in Basic Commission Rate Lookup. |
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| 15. What is the industry types that QCommission supports? |
| QCommission supports any type of industry like General, Service, Staffing, Reseller, Mortgage, Media and Consulting etc., |
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| 16. Does the application support VMware? |
| We have not tested with Vmware. Since this is standard Microsoft Technology, we expect it to work. |
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| 17. What about redundancy? |
| Application provides backup and restore facilities. |
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| 18. Does the application support Windows 2003 Server? |
| Yes, the application support Windows 2003 Server. |
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| 19. Can we run the database on a shared database (SQL) server? |
| Yes, you can run the database on a shared database (SQL) server |
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| 20. Can we create/enforce password rules (x number of characters, combination of letters/numbers/special characters)? |
| Yes, you can create/enforce password rules. |
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| 21. Does the application integrate with Active Directory? |
| Yes, the application supports single sign-on using Active Directory. |
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| 22. Can I pay commissions to one of my employees and treat it as a 1099 payment? |
| No, commissions cannot be paid on 1099 basis, if the recipient is an ‘employee’. There are payroll and income tax implications. Please talk to your accountant. |
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| 23. How do I decide what commission rate to pay my sales rep? |
There is no right commission rate for a sales rep; it has to be determined on a case by case basis. Typically commission rates have to be determined based on various factors. Some questions to be answered are:
- Should the commissions be based on Revenue or Gross Profit?
- What is the expected for the quota for the sales rep for the year?
- What is the targeted compensation for the sales rep if they met quota?
- Do I want to pay the commission as a flat rate or a tiered rate with attainment?
Based on these questions a commission rate can be determined and assigned to the rep. |
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| 24. My sales reps’ commissions are very seasonal. How do I make sure they have a more predictable income stream? |
| One way you can do that is by using a Draw and Cap in combination in the QCommission software. The Draw makes sure the payment amount does not fall below a minimum amount, whereas the Cap makes sure the amount does not exceed a maximum amount. If it exceeds the Cap the extra amount is stored in the system and paid out in future periods. If it falls below the Draw amount, the system advances some commissions which can be recovered against future earnings. |
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25. Can QCommission calculate commission on gross profit? |
Yes, QCommission can calculate commissions based on gross profit, in addition to revenue and quantity. QCommission can use costs from items, estimated, purchase orders and/or bills in a sophisticated manner to figure out gross profit. It can also be configured to figure out job profitability for an entire job. |
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| 26. Can QCommission avoid paying commissions on incidental charges such as Shipping? |
| Yes, QCommission can disregard specified invoice related charges and calculate commissions on the rest of the transactions. |
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| 27. Can QCommission split commissions across more then one payee? |
| Yes, QCommission can split commissions across any number of payees. QCommission can also understand split percentages for each payee’s credit. QCommission can also pay overrides to managers and other payees. |
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| 28. What data is passed between QuickBooks and QCommission? |
| QCommission is tightly integrated with QuickBooks and allows importing details of invoices, credit memos, payments, sales orders, estimates, purchase orders, bills, customer, customer job and item codes. Once commissions are calculated QCommission can update QuickBooks with payroll and accounts payable. |
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| 29. Is QCommission hosted or installed like QuickBooks? |
| The software is installed like QuickBooks on your servers. It can reside with the QuickBooks files and client software. |
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| 30. Can QCommission be run on Citrix or Windows Terminal Server? |
| Yes QCommission can be run on Citrix or Windows Terminal Server environments. |
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| 31. Can the imported data in QCommission be edited to add more information? |
| Yes, QCommission allows data imported into the system to be edited to add more relevant information such as additional split payees. |
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| 32. Can QCommission handle adjusted or voided invoices? |
| QCommission can handle adjusted or voided invoices and properly take the effect of these changes in QuickBooks and apply to QCommission. |
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| 33. Will there be any problem when I upgrade my QuickBooks version? |
| QCommission uses the Intuit supplied SDK to interact with QuickBooks. The SDK is designed to be compatible with multiple QuickBooks versions. So there should not be any problems in upgrading to later versions of QuickBooks. |
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| 34. Will QCommission fit my size company? |
| QCommission is being used to calculate commissions for firms with 1 payee to hundreds of payees. So there should not be a problem fitting your needs. |
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| 35. How do we handle employee contributions towards benefits if a sales person makes no sales in a pay period. Would that be an automatic deduction forwarded to the next payroll cycle? How does QCommission handle it? |
The resolution is at the company’s discretion. Here are the options in that scenario:
Company calculates the contribution due in those periods and pays it.
A) then it forgives that amount or
B) it recovers against future commission payments or
C) asks the sales rep for a check for the contribution amount
We recommend the following option using our software. Calculate the possible periodic contribution amount and established at as a Draw amount in our software. Then when the commissions fall behind it the software will pass the minimum contribution amount to payroll. It will maintain a balance of such amounts and automatically adjust future payments down by the payments made by the company on behalf of the rep. |
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| 36. As part of sales commission, a recoverable draw is paid to the sales person. Is the draw amount taxable? |
It depends!
The draw amount is taxable if it is provided through payroll. Example, if the saleperson is on a draw of $5,000. If in month 1, they earn $3,000 in commissions and you provide a draw of $2,000 to make the total amount equal to $5,000, then you will be calculating taxes on $5,000 worth of income. If in month 2, they earn $7,000 in commissions, then you would recover $2,000 for the draw you already provided leaving them $5,000 in income which is taxable. Generally the tax effect should wash out as you recover the draw.
If the draw is not provides as part of payroll and given as a separate check and treated distinctly as a loan, then it is not taxable. You may have to charge interest depending on the amount and term of the loan. There are imputed interest rules if the loan is over a certain amount and term. If the loan is forgiven, it will become income to the employee and will then become taxable. Different rules apply for owners of the firm. Your accountant may need to clarify further.
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